Revealed: How Prince William went ‘ballistic’ after he was presented with a ‘dossier of distress’ documenting claims about Meghan Markle’s treatment of staff

According to Lacey, concerns had been raised to Harry and Meghan about their alleged behaviour towards members of staff as early as 2017.

The Kensington Palace source claimed that Meghan would begin firing off emails as early as 5am, leaving staff with a ‘barrage’ of messages in their inboxes.
They added that the Sussexes reigned over a ‘really toxic environment’ which saw colleagues shaking before meetings with the Duchess of Sussex alongside allegations of bullying. There was even a claim that the encounters left one individual with PTSD.

While Meghan brushed off a complaint about her conduct from a senior aide, claiming ‘it’s not my job to coddle people’, Prince William did not respond so flippantly to the issue.
According to Lacey, when Jason Knauf – a royal aide who worked with the Sussexes – presented William with a ‘dossier of distress’ about their behaviour he ‘went ballistic’ and was left ‘astonished’ and ‘horrified’ by what he heard.

William’s anger stemmed from the fact that a tradition of treating the staff ‘like family’ within the Royal Family had been broken and that he personally knew many of those named, Lacey wrote.